Ognjen Regoje bio photo

MY NAME IS
Ognjen Regoje
BUT YOU CAN CALL ME OGGY


I make things that run on the web (mostly).
More /ABOUT me.

me@ognjen.io Twitter LinkedIn Instagram Github

#customer-service

June 24, 2021

Why customer service gets worse as a startup grows

I really like the book The Innovators Dilemma by Clayton Christensen. It talks about how over time companies move into higher revenue segments, effectively abandoning the lower ... (1269)